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Refund/Cancellation Policy

Cancellations must be requested within 24 hours of purchase for a full refund. After this period, refunds may be issued at the company's discretion, depending on the circumstances. For services rendered or products shipped, refunds are not available. To initiate a cancellation or refund request, please contact our customer us with your order details. We reserve the right to modify this policy at any time, and changes will be communicated accordingly. For further assistance, please reach out for support.

Terms and Conditions

By placing an order, you agree to our terms and conditions. All orders are subject to availability, and pricing may change without notice. Payment or deposit must be completed at checkout. We reserve the right to cancel orders due to errors or issues. For more details, please review our full terms.

Fulfillment/Shipping Policy

Our fulfillment and personal delivery/assembly policy ensures that your order is processed and delivered efficiently. Orders are typically processed within 1-3 business days, excluding weekends and holidays. Personal delivery options are available within certain locations and will be specified at checkout. For personal deliveries, we will coordinate directly with you to schedule a convenient delivery time. Delivery and assembly times may vary depending on your location, and we will keep you updated on the status. Please verify your delivery address to avoid delays. For any questions or special requests, feel free to contact us. 

Pirivacy Policy

We respect your privacy and are committed to protecting your personal information. We collect only necessary data for order processing and communication. Your information will never be sold or shared with third parties without your consent. 

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2741 W 17 St

Erie, Pa 16506

814-844-7009

© 2024 by Under The Pine LLC. Crafted with passion for woodworking. All rights reserved.

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